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Privacy Policy

Effective Date: 1/1/2025

At Jaguar Junk Removal LLC ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, or customer support. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect We collect both personal and non-personal information to provide you with our services and enhance your experience.

  • Personal Information: This includes any data that can identify you personally, such as:

    • Name

    • Contact information (email address, phone number, etc.)

    • Billing information (credit card details, billing address, etc.)

    • Service address (the location where junk removal services are requested)

  • Non-Personal Information: This includes data that does not identify you personally but helps us improve our services, such as:

    • IP address

    • Browser type and version

    • Device type and operating system

    • Referring URLs

    • Usage data (e.g., pages visited, duration of visit)

2. How We Collect Information

  • Directly from You: We collect information when you fill out a form, contact customer support, book our services, or make a payment.

  • Automatically: We collect certain information through cookies and other tracking technologies when you visit our website. This helps us enhance your experience and analyze website traffic.

3. How We Use Your Information We use the information we collect for the following purposes:

  • Provide Services: To process bookings, schedule junk removal, and communicate with you regarding your service.

  • Customer Support: To respond to inquiries, resolve issues, and provide customer service.

  • Payments: To process payments securely and manage billing and invoicing.

  • Improvement: To analyze usage data to improve our website, services, and customer experience.

  • Marketing: With your consent, to send promotional offers, newsletters, and other marketing materials related to our services. You can opt-out of these communications at any time.

4. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal information with third-party service providers who assist in the operation of our business (e.g., payment processors, email service providers).

  • Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a subpoena or court order.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. While we take reasonable steps to protect your information, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and analyze how you use our website. You can control cookie settings through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Your Rights and Choices You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request that we correct any inaccuracies in your personal information.

  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.

  • Opt-out of Marketing: You can opt-out of receiving promotional emails by following the unsubscribe link in the email or contacting us directly.

To exercise any of these rights, please contact us using the contact information below.

8. Third-Party Websites Our website may contain links to third-party websites. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on our website and update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

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